Moxtra powers OneStop Customer Portals, complete with collaborative capabilities such as secure messaging, document collaboration, video meetings, digital signature, cloud storage and more. In today's world, businesses need a digital branch where premiere service can be delivered to customers. Ībout MoxtraMoxtra powers digital branches for organizations to engage with customers. įor more information about Moxtra, visit. To learn more about Raiffeisen Bank International, visit. Customers should ask their dedicated Relationship Manager in order to receive a unique invitation link via email to activate the RaiConnect app.
RaiConnect is currently available by invitation only for premium and private customers. Additionally, Moxtra provides sophisticated relationship management capabilities to lend structure to the organization managing client relationships while also allowing companies to track and measure how internal business groups are performing against goals.
Moxtra allows the easy integration of external systems of record, including document management systems, CRMs, transaction management systems, and more - to be a seamless part of a collaborative conversation. "We live in a mobile-first world and translating the in-branch customer experience is key to both evolving existing customer expectations and attracting a new generation of consumers." With RaiConnect, we partnered with RBI to create a 'virtual branch' where RBI's premium clients can receive the quality, timely service that they've come to expect from Raiffeisen Bank - at their fingertips," said Karrtik Rao, Strategic Business Solutions at Moxtra. It is vital for businesses to transform in order to provide OneStop digital experiences. "For today's consumers, on-demand, digital experiences are no longer perks - they are expectations. The application is set to become available in four more countries - Austria, Romania, Belarus and Croatia – in the weeks ahead.Īvailable as a standalone web and mobile app or as an extension of a business's existing website or mobile app, Moxtra's Customer Collaboration Platform allows companies from enterprise to small businesses to deliver premiere service on digital channels - under their brand. The application is already available in Bosnia and Herzegovina, Bulgaria, Hungary, Kosovo and Albania. We have always been committed to evolving the banking experience to exceed our clients' expectations and RaiConnect is another step in doing this." "By utilizing the various collaboration tools available through RaiConnect, our Relationship Managers have the ability to communicate transactions and provide advisory services conveniently and securely.
As of now, they can do this conveniently and directly via their smartphones," said Zsofia Jokai, RaiConnect product owner of RBI. "RaiConnect App brings to our premium and corporate clients a new possibility to get remote, ongoing support and the high-touch service that they are used to getting when visiting our bank locations. A short video demonstrating how the solution works in real life can be found here. RaiConnect is a mobile and web application which helps clients to manage their financial life in an easy and secure way. Clients can exchange files and documents within RaiConnect and comment on them and can also share a screen to facilitate better understanding.
Whether clients simply want to leave a text or voice message, start a thread on a topic, or have a live meeting by audio or video chat, the relationship manager is always available for online discussion. It helps clients to choose the form of communication that suits them best. Since Moxtra's platform has been built over the last eight years in partnership with some of the world's leading financial institutions, RaiConnect also features encryption with the highest security standards, as well as rigorous compliance and auditability built in. RaiConnect provides convenient access to RBI Relationship Managers and a variety of tools for a comprehensive remote banking experience.
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